Medical Software Interface Redesign

Role

UX/UI Design

Client

Shivani IVF

Industry

IVF

Duration

6 months

The Client : Shivani, a long-standing client specializing in IVF technology, an industry with zero margin for error.
The Project : Redesign a data monitoring and quality control system called Labcare for IVF clinics and hospitals.
The System : Pulls real-time data from lab equipment and tracks quality control records for compliance.
The Users : Doctors, nurses, administrators, and lab technicians, each with different workflows and varying tech proficiency.
The Stakes : Ensuring critical information reaches the right person at the right time in a high

The Client : Shivani, a long-standing client specializing in IVF technology, an industry with zero margin for error.
The Project : Redesign a data monitoring and quality control system called Labcare for IVF clinics and hospitals.
The System : Pulls real-time data from lab equipment and tracks quality control records for compliance.
The Users : Doctors, nurses, administrators, and lab technicians, each with different workflows and varying tech proficiency.
The Stakes : Ensuring critical information reaches the right person at the right time in a high

No user access : Designing for doctors, nurses, and lab technicians without direct contact, relying solely on a client who communicated in dense technical and medical jargon.
Steep learning curve : Had to understand IVF machine operations, data outputs, and real-time clinical workflows from scratch.
Inherited chaos : Existing software had cluttered screens, inconsistent layouts, and poor visual hierarchy, critical information was buried, wasting medical professionals' time.
Technical constraints : Dev team's rigid framework limited design possibilities, every decision had to pass a technical feasibility check.
The balancing act : Finding the narrow intersection between medical accuracy, practical usability, and technical buildability without direct user feedback to validate decisions.

Reframing the system : Transformed it from a data dump into a decision-support tool mapping what each metric meant, who needed it, and when.
Workflow simplification : Reorganized the quality control section (which mirrored clinic paperwork) by grouping related inputs, eliminating redundancy, and creating cleaner layouts.
Scenario-based design : Without user access, stepped into the roles of doctors, nurses, and admins to anticipate navigation patterns and establish clear information hierarchy.
Engineering collaboration : Worked within technical constraints adapting patterns, reusing functional elements, and maintaining consistency instead of pushing unfeasible designs.
Key interface improvements :
- Simplified, logical navigation paths
- Clear visual hierarchy for faster data scanning
- Reduced clutter through strategic grouping and whitespace
- Cross-screen consistency to lower learning curve
Design principle : Every decision aimed to make the interface feel calm, confident, and human even in a high-stakes medical environment.

Reframing the system : Transformed it from a data dump into a decision-support tool mapping what each metric meant, who needed it, and when.
Workflow simplification : Reorganized the quality control section (which mirrored clinic paperwork) by grouping related inputs, eliminating redundancy, and creating cleaner layouts.
Scenario-based design : Without user access, stepped into the roles of doctors, nurses, and admins to anticipate navigation patterns and establish clear information hierarchy.
Engineering collaboration : Worked within technical constraints adapting patterns, reusing functional elements, and maintaining consistency instead of pushing unfeasible designs.
Key interface improvements :
- Simplified, logical navigation paths
- Clear visual hierarchy for faster data scanning
- Reduced clutter through strategic grouping and whitespace
- Cross-screen consistency to lower learning curve
Design principle : Every decision aimed to make the interface feel calm, confident, and human even in a high-stakes medical environment.